The helpline is designed to answer your day to day sexual health questions. Once you fill the form and ask your question, it is forwarded to one of our specialists who review and answer it for you, its as simple as that.

Due to heavy volume of questions that we receive, it can take up to 24 hours to get your answers. In case there is an emergency and you need an answer right away, we have an express option where the questions will be answered in within 2 hours for Rs. 99. 

Since the specialist that reviews your questions doesn't have your medical records or history, we don't offer any medical advise through this helpline and only provide recommendations and general feedback.

We believe that no question is too trivial when it comes to sexual health, so it doesn't matter what you ask. Every question is answered with zero judgment and absolute empathy.

We do require your first and last name to use the helpline but apart from that, you don't need to share any personal details or ID.

Your particulars and questions are only shared with our trusted specialists and never shared with any third party developers in any case. We never share our visitor details with anyone.

Yes, you are allowed to have follow-ups in case the first answer doesn't help you in its entirety.

The Year0001 Helpline is 100% free. 

You can ask as many questions as you want, we don't count or keep track of the number of questions we receive from a visitor.